PRIVACY NOTICE – GENERAL PUBLIC
Who will control your data
The Data Controller for all the information you provide is Skinners Brewing Co Ltd, Riverside, Newham Road, Truro TR1 2DP.
The personal data we collect
As part of the registration process for our monthly e-newsletter, we collect personal information. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. This service gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails.
Our Brewery Website Shop
When you visit our shop to make a purchase, personal details will be taken and held in order to complete the transaction. These details will be held in Shopify, but are not accessible to anyone but Skinner’s. We also do not use this information for any further communications (outside those relating to your purchase) unless you opt in to the newsletter.
This will include:
- Phone number
When you visit our website, we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Skinner’s Brewery do not buy or sell customer lists. Personal information is held and shared only in accordance with the wishes of the individual. For example, from time to time we run competitions with some of our fantastic partners, and these competitions will sometimes ask if you want to share you details with these parties too. You can say no, and without your permission your details will not be shared.
How we will use your personal data
- to provide the services you request from us;
- to communicate with you with regards to the above – e.g. an issue with delivery, to notify you of an order dispatch, etc.;
- to provide you with news, offers and other information related to Skinner’s Brewery (if you have signed up to receive them).
How we will store the information about you
Data is stored both electronically and manually on the company premises only. Manual records are stored in locked premises. Electronic data is only accessible by authorised staff and is password protected.
Who is your data shared with?
Employees within our company, employed to fulfil our contractual obligations have access to your data. All employees are trained in ensuring data is processed in line with GDPR and is reflected in employment contracts.
Data can also be shared with third parties for the following reasons:
- Hauliers / Couriers – to enable us to deliver goods to fulfil orders received.
Protecting your Data
We are aware of the requirement to ensure data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes as far as reasonably able.
We will retain your data for a maximum of 5 years.
Accessing your personal information
Under the data protection rules, you are entitled to access your information held by Skinner’s Brewery at any time.
Your personal information belongs to you and you have the right to:
- Be informed of how we process it
- Request a copy of what we hold about you
- Have it amended if it’s incorrect or incomplete
- Have it deleted
By contacting us (see below) you can ask for access to the above.
All efforts will be made to provide you with a response within 40 working days. In any event, you will receive all the information that has been located and can be released within 40 days and an explanation for any information that cannot be provided at that time.
How to contact us
Mail: Skinners Brewing Co Ltd, Riverside, Newham Road, Truro, TR12DP