PRIVACY NOTICE – GENERAL PUBLIC

Skinner’s are committed to maintaining the trust and confidence of our visitors to our web site. We do not collect cookies, or share information about our customers with any third parties – unless we have your express permission. This Privacy Policy, provides detailed information on when and why we collect your personal information, how we use it, the rare conditions in which we may disclose it to others and how we keep it safe.

Who will control your data

The Data Controller for all the information you provide is Skinners Brewing Co Ltd, Riverside, Newham Road, Truro TR1 2DP.

The personal data we collect

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. This service gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails.

Our Brewery Website Shop

When you visit our shop to make a purchase, personal details will be taken and held in order to complete the transaction. These details will be held in Shopify, but are not accessible to anyone but Skinner’s. We also do not use this information for any further communications (outside those relating to your purchase) unless you opt in to the newsletter.

This will include:

  • Name
  • Address
  • Email
  • Phone number

You are welcome to contact Skinner’s at any time to ask for a copy of the personal information we hold on Shopify. You can also request that personal details are removed from our records. For more information on Shopify – you can see their privacy policy, here.

Google Analytics

When you visit our website, we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Third Parties

Skinner’s Brewery do not buy or sell customer lists. Personal information is held and shared only in accordance with the wishes of the individual. For example, from time to time we run competitions with some of our fantastic partners, and these competitions will sometimes ask if you want to share you details with these parties too. You can say no, and without your permission your details will not be shared.

How we will use your personal data

All personal data that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation, our Terms and Conditions and this Privacy Policy. We will primarily use your personal data:

  • to provide the services you request from us;
  • to communicate with you with regards to the above – e.g. an issue with delivery, to notify you of an order dispatch, etc.;
  • to provide you with news, offers and other information related to Skinner’s Brewery (if you have signed up to receive them).

In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, technology hosts. In these circumstances, we will ensure that your data is properly protected and that it is only used in accordance with this Privacy Policy.

How we will store the information about you

Data is stored both electronically and manually on the company premises only. Manual records are stored in locked premises. Electronic data is only accessible by authorised staff and is password protected.

Who is your data shared with?

Employees within our company, employed to fulfil our contractual obligations have access to your data. All employees are trained in ensuring data is processed in line with GDPR and is reflected in employment contracts.

Data can also be shared with third parties for the following reasons:

  • Hauliers / Couriers – to enable us to deliver goods to fulfil orders received.

Protecting your Data

We are aware of the requirement to ensure data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes as far as reasonably able.

Retention Period

We will retain your data for a maximum of 5 years.

Accessing your personal information

Under the data protection rules, you are entitled to access your information held by Skinner’s Brewery at any time.

Your personal information belongs to you and you have the right to:

  • Be informed of how we process it
  • Request a copy of what we hold about you
  • Have it amended if it’s incorrect or incomplete
  • Have it deleted

By contacting us (see below) you can ask for access to the above.

All efforts will be made to provide you with a response within 40 working days. In any event, you will receive all the information that has been located and can be released within 40 days and an explanation for any information that cannot be provided at that time.

How to contact us

Telephone: 01872271885

Email: info@skinnersbrewery.com

Mail: Skinners Brewing Co Ltd, Riverside, Newham Road, Truro, TR12DP

 

[LAST UPDATE 31.05.18 09:45amGMT]