Skinner’s are committed to maintaining the trust and confidence of our trade customers. This Privacy Policy, provides detailed information on when and why we collect trade information, how we use it, the rare conditions in which we may disclose it to others and how we keep it safe.

Who will control my data?

The Data Controller for all the information you provide is Skinners Brewing Co Ltd, Riverside, Newham Road, Truro, TR1 2DP

The personal data we collect

In order to provide you with the services you require, we will collect personal information about you from our website, telephone conversations, emails, and written and verbal communications. These will include, for example, your name, address and details that are relevant to the service(s) in which you are interested.

How we will use your personal data

All personal data that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation, our Terms and Conditions and this Privacy Policy. We will primarily use your personal data to:

  • provide the services you request from us,
  • communicate with you in the event that any services you have requested are unavailable for record keeping purposes,
  • carry out market research so that we can improve the services we offer.

In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, technology hosts. In these circumstances, we will ensure that your data is properly protected and that it is only used in accordance with this Privacy Policy.

How we will store the information about you

Data is stored both electronically and manually on the company premises only. Manual records are stored in locked premises. Electronic data is only accessible by authorised staff and is password protected.

Who is your data shared with?

Employees within our company, employed to fulfil our contractual obligations, have access to your data. All employees are trained in ensuring data is processed in line with GDPR and is reflected in employment contracts.

Data can also be shared with third parties for the following reasons:

  • Hauliers / Couriers – to enable us to deliver goods to fulfil orders received

Protecting your Data

We are aware of the requirement to ensure data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes as far as reasonably able.

Retention Period

We will retain your data for a maximum of 5 years.

Updating and correcting information

You may update or correct your personal information by contacting us in writing or by email (see the section “How to contact us” below). Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes.

Your rights

Your personal information belongs to you and you have the right to:

  • Be informed of how we process it
  • Request a copy of what we hold about you
  • Have it amended if it’s incorrect or incomplete
  • Have it deleted

How to contact us

Telephone: 01872 271885

Email: info@skinnersbrewery.com

Mail: Skinners Brewing Co Ltd, Riverside, Newham Road, Truro, TR1 2DP